London targets noisy commuters with headphone campaign

LONDON, UNITED KINGDOM – 2025/07/16: Passengers seen inside a London Underground train.

TfL is using posters to encourage passengers to wear headphones when listening to audio. | Image: TfL / The Verge

After bringing 4G and 5G connectivity to the Underground, London’s public transport authority has started scolding noisy passengers who subject everyone to music and calls blasting out of their phones. A new poster campaign launched by Transport for London (TfL) this week encourages customers to wear headphones when watching or listening to content on their devices to reduce disruption for other commuters.

“Please don’t disturb others with loud music or calls when travelling on the network,” reads the “Headphones On” poster. The posters are already being displayed on the Elizabeth rail line, according to TfL, and will expand to bus, Docklands Light Railway, London Overground, London Underground, and London Tram services from October.

The campaign targets headphone dodgers as data coverage becomes more available across the underground rail network, making it easier for passengers to stream content and make calls on the go. People who do so without donning headphones are annoying other commuters, however, with TfL research showing that 70 percent of 1,000 surveyed customers reported loud music and phone calls disrupting their journeys.

A poster that says “please don’t disturb others with loud music or calls when travelling on the network.”

“The vast majority of Londoners use headphones when travelling on public transport in the capital, but the small minority who play music or videos out loud can be a real nuisance to other passengers and directly disturb their journeys,” says London’s deputy transport mayor, Seb Dance. “TfL’s new campaign will remind and encourage Londoners to always be considerate of other passengers.”

The new posters expand upon the “#TravelKind campaign” that TfL launched in 2017, highlighting ways that road and public transit users can help to prevent delays and make journeys run more smoothly.