Most of the time, ROI is calculated on how much money you made on the money you spent. But it also applies to money you didn’t have to spend. As the old proverb puts it, “A penny saved is a penny earned.”
And by that measure, there are hundreds of trillions of pennies going unearned, because organizations aren’t investing in improving their software.
According to “The Cost of Poor Software Quality in the U.S.” by the Consortium for Information and Software Quality (CISQ), the collective bill in the U.S. for defective software in 2021 was an estimated $2.41 trillion, up almost 16% from the 2020s $2.08 trillion. That’s more than the GDP of all but a dozen countries.
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