Unique Roles within CyberHoot
1. Users
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These accounts are assigned to individuals who receive security training content.
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They do not have access to administrative or reporting functions.
2. Managers
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These accounts receive compliance reports for all Users recursively beneath them in the organizational structure.
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Managers of other Managers are included in the reporting hierarchy.
3. HR Contacts
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These accounts are designated to receive HR escalation notifications.
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Specifically, they receive notification which is triggered for Users who remain non-compliant after prior reminders.
4. Client Administrator
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These accounts have full administrative control within a single client account.
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They can manage Users, Managers, and HR Contacts, as well as configure client-specific settings.
5. MSP Super Administrator
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These accounts have comprehensive administrative control across all client accounts within the MSP’s domain.
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Capabilities include:
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Switching between all client accounts
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Editing MSP-wide settings
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Performing all actions available to a Client Administrator
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