BrandPost: AI, ChatGPT, and Identity Security’s critical human element

In 1999, a far-fetched movie about a dystopia run by intelligent machines captured our imaginations (and to this day, remains my favorite film). Twenty-four years later, the line between fact and fiction has all but vanished, and the blockbuster hits much differently. Are we entering the Matrix? Are we already in it? Can anyone be sure?

While robot overlords haven’t materialized (yet), modern life is inseparable from artificial intelligence (AI) and machine learning (ML). Advanced technology works behind the scenes when we search Google, unlock our phones with our faces, shop for “recommended items” online, or avoid traffic jams with our trusty travel apps. AI/ML’s role in personal and professional life has expanded rapidly in recent years, but it wasn’t until ChatGPT arrived in November 2022 that we reached a tipping point.

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