The challenge of maintaining robust web application security often comes down to communication. Security teams frequently spend countless hours explaining WAF blocking decisions to application developers who may lack security expertise. This communication gap not only creates friction between teams but also consumes valuable time and resources that could be better spent elsewhere.
Today, we’re excited to announce AI ExplAIn, a groundbreaking new feature for Imperva Cloud WAF that transforms how teams understand and respond to security incidents.
Democratising Security Knowledge
AI ExplAIn introduces an innovative approach to security incident communication by adding an intelligent explanation button next to every blocked request. With a single click, both security and development teams can access clear, human-readable explanations of:
- Why the request was blocked
- The potential attack scenario
- How vulnerabilities could be weaponised
- Associated security risks
- Specific mitigation recommendations
Measurable Business Impact
During our beta testing phase, the results have been remarkable:
- Security teams reported saving 4-20 hours per month on incident explanation
- Over 60% of customers identified AI ExplAIn as a “must-have” feature
- Significant cost savings through reduced security expert time allocation
- Improved application security posture through better developer understanding
Breaking Down Silos
AI ExplAIn effectively democratises security knowledge across organisations. Rather than security expertise remaining concentrated within security teams, this feature empowers:
- Application developers to understand security implications directly
- Digital teams to make informed decisions about code security
- Faster resolution of security vulnerabilities
- Improved collaboration between security and development teams
Beyond Incident Response
The value of AI ExplAIn extends beyond immediate incident response. By providing developers with clear insights into security vulnerabilities, teams can:
- Proactively improve application security
- Reduce recurring security issues
- Build more secure applications from the ground up
- Decrease dependency on security team interventions
Availability
Available now to all FlexProtect Pro and above customers, AI ExplAIn currently gives every user the opportunity to ExplAIn events up to a 100 times a month – marking a significant step forward in making web application security more accessible and understandable for all teams involved in the development and security process.
AI ExplAIn represents a fundamental shift in how organisations approach web application security. By breaking down the traditional barriers between security and development teams, we’re not just saving you time and money – we’re creating a more secure digital environment where everyone can contribute to the security posture of their applications.
For more information about AI ExplAIn and how it can benefit your organisation, contact your Imperva representative or request a demo today.
And We’re Not Stopping Here
As part of our modus operandi when it comes to all things AI, that is; Protecting from AI, Protecting with AI and Protecting AI – this is just another step in the right direction. Already last year (2024) we announced our innovative approach allowing you to seamlessly group AI bots specifically as a new client classification, providing clear visibility into the traffic they generate therefore protecting you from AI. Next we will be introducing our AI Cloud WAF Chatbot Assistants – giving you the freedom and flexibility to ask simple questions using plain English to investigate security events or to better understand your current security trends within your dashboard. Stay tuned as we’re only just getting started!
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