Gmail made us all rethink how email could work when it debuted more than 20 years ago. Google thinks we’re in the process of another email transformation courtesy of AI. The company has unveiled a new round of AI features that will make Gemini an even more integral part of Gmail. The new Gemini experiences are coming to paying subscribers starting today, and a collection of previously premium-only AI features are rolling out widely.
AI Overviews first appeared in Gmail last year to summarize email chains, and now it’s expanding to Gmail search. This is closer to the AI Overview experience to which you are accustomed in Google’s web search. You can enter a natural language search, and the robot churns through your messages to generate a response.
In the example above, the user looks up a past plumbing quote. Traditionally, Gmail would show emails that are likely matches for your search. With AI Overview, you instead get a nicely formatted AI answer that includes all the relevant information and cites the email. That sounds all well and good, assuming it works. AI Overviews in search is notoriously inaccurate when summarizing search results, but grounding it in your email could make it less likely to screw up. Maybe.
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