Chargeback fraud is a growing problem for online businesses, draining revenue and damaging reputations. This scam happens when a customer disputes a legitimate purchase with their bank to get a refund—without returning the product. Some do this out of convenience, while others exploit chargeback policies to steal from businesses.
For small business owners, chargebacks are more than just a financial setback. Unlike large retailers that can absorb losses, small businesses often operate on tight m
