On Tuesday, OpenAI announced plans to roll out parental controls for ChatGPT and route sensitive mental health conversations to its simulated reasoning models, following what the company has called “heartbreaking cases” of users experiencing crises while using the AI assistant. The moves come after multiple reported incidents where ChatGPT allegedly failed to intervene appropriately when users expressed suicidal thoughts or experienced mental health episodes.
“This work has already been underway, but we want to proactively preview our plans for the next 120 days, so you won’t need to wait for launches to see where we’re headed,” OpenAI wrote in a blog post published Tuesday. “The work will continue well beyond this period of time, but we’re making a focused effort to launch as many of these improvements as possible this year.”
The planned parental controls represent OpenAI’s most concrete response to concerns about teen safety on the platform so far. Within the next month, OpenAI says, parents will be able to link their accounts with their teens’ ChatGPT accounts (minimum age 13) through email invitations, control how the AI model responds with age-appropriate behavior rules that are on by default, manage which features to disable (including memory and chat history), and receive notifications when the system detects their teen experiencing acute distress.
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